We are an experience design consultancy converging brand, product and service design
We combine strategic creative thinking and design intelligence to answer the challenges of today and create the solutions for tomorrow
Services
Experience Design
We create unified experiences that combine your audience’s needs with your organisation’s objectives across multiple channels and touchpoints.
Brand Design
Together we define your brand narrative, positioning and visual language so it can stand out and succeed across current and emerging fields.
Service Design
Working as partners, we analyse your organisation and develop transformational strategies, improving systems, communication and material components of your service.
Product Design
Using lean and agile methodologies to deliver sophisticated digital products and services which are seamless to interact with, beautifully designed and perfectly produced.
Some of our clients
Our work
Essence
This is some great work
Essence
This is some great work
Leadership team
Mark Jackel
Creative & Experience Director
Mark combines strategic creative thinking, market knowledge, visual flair and user understanding to enable organisations to connect effectively with their audiences. Across his career he has delivered creative multi-disciplinary solutions for clients such as the BBC, PwC, Virgin Atlantic, UEFA, Amnesty International and Women’s Aid.
Zohar Manor-Abel
Principal Experience Architect
Zohar has a holistic and practical approach to creative problem solving. His knowledge and experience across the disciplines of design, development and digital strategy has consistently helped organisations improve customer experience and business performance. He has worked with clients such as Bentley Motors, ITN, HSBC, Terrence Higgins Trust and PayPal.